“I have recently purchased what can only be described as my dream bike and although it was all very nice I needed some extensive alterations to the existing cables and to then have the gears and other components set up professionally. Now this bike means a lot to me it cost me thousands and to be honest I was a little cautious as to whom I should give the work to so I contacted Simon at Cycle Care and he immediately put my mind to rest confirming that Cycle Care could easily carry out the extensive work that I required.
I have known Simon for many years now and I have always found him to be very professional in his approach to work on bikes. Today I took my bike in to have the work carried out and within a very short time Simon was on the phone saying I could come and collect it which I did and I was amazed how good the bike now looked after the work that had been completed. They had done a fantastic job and I was over the moon with the quality of the service I received. I needn’t have worried at all Cycle Care were true to their name so a big thanks to Simon, Al & Ben and Cycle Care – first class fellas.” Andy G – Nov. 2019
“Hi Al. A fine shop. Thank you very much for your hospitality & customer care. A rare find nowadays to get so much help & attention. Regards” Nick – Sept. 2019
“For the attention of Allan – Hi Allan, many thanks for all the attention re: the purchase of my new Metro electric bike. I was very impressed with its performance and once I am back into good health I look forward to some long rides. Once again I was pleased with the care you showed advising me.” Regards, Anthony N – Sept. 2019
“For your reference, you were the only person in several bike shops I visited that was willing to offer this service, so thanks for offering it. All the other staff at the usual outlets had no idea what they were actually selling or how to establish what I needed.” Jason H – Oct. 2019
“In an age of mediocrity your service & attentiveness illuminate retail therapy, for which I am extremely grateful. All the best.” C.E.
“Thank you for all your help supplying and fitting me to my new Bianchi Infinito CV. Congrats to you and your guys for the amazing service and making buying a bike such good fun.” Carl
“I would like to compliment the customer service provided. Whenever I have been to Cycle Care, the staff have always been friendly & happy to help. Thank you very much.” R.W.
“Hello Simon, thank you for your continued amazing customer service. Your knowledge, advice and enthusiasm come without a price. From the day I walked in, I have been treated like a king and for that I will always return.” Howard
“I just wanted to let you and the guys know how pleased I am with my new bike. I took it out for a good go on Saturday and it rides like a dream. Thank you very much indeed for getting it sorted out for me and the work done. I will certainly recommend you to anyone I know looking for a great shop. I found your shop to be the most friendly and helpful of any I’ve been to. All the best for success and happy riding – see you in 200 miles.” S.H.
“Thank you again so much for the superb service and craftsmanship getting my bike back on the road. Last weekend, myself and some colleagues completed London to Paris and the newly upgraded Scott bike was key to this.” Samantha
“I am disappointed to report that after my first ride on the new bike it was not anywhere close to expectation. Unfortunately it exceeded everything I had hoped on every front. If this continues I will be unable to resist recommending you, your business and the Spark in the most glowing terms. Many thanks for your attention to detail. The shocks, as set up, were excellent. The SPDs astonishingly good. Sadly the worst thing now is my body!” Chris W